At VukaVerse, we strive to deliver your orders as quickly and efficiently as possible. Since our products are carefully sourced from trusted suppliers around the world, please take a moment to review our shipping details below.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. Once your order is processed, it will be shipped directly from our supplier’s warehouse.
Shipping Time
Since our products are shipped from international suppliers, delivery times may vary depending on your location. Here’s what you can expect:
- Standard Shipping: 10-20 business days
- Insured Shipping (if available): 7-12 business days
Please note that these are estimated delivery times and may occasionally be affected by factors beyond our control, such as customs delays or unforeseen circumstances.
Shipping Destinations
We currently ship to most countries worldwide. During checkout, please ensure your shipping address is entered correctly to avoid delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package’s journey to your doorstep.
Customs & Import Taxes
For international orders, your package may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are determined by your local customs office. We recommend checking with your local authorities for more information.
Lost or Delayed Packages
While we do everything we can to ensure your order arrives on time, delays can occasionally happen due to shipping carrier issues or customs processing. If your package is significantly delayed or lost in transit, please contact us at [email protected], and we’ll be happy to assist you.
Returns & Exchanges
Due to the nature of our dropshipping model, we are unable to accept returns or exchanges unless the product arrives damaged or defective. If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue, and we’ll work with you to resolve it promptly.
Have Questions?
If you have any questions about your order or our shipping policy, feel free to reach out to us at [email protected]. We’re here to help!
Thank you for choosing Vukaverse. We appreciate your patience and understanding as we work to bring you high-quality products from around the world.